Summary: The Specialist works collaboratively with teams and department leaders throughout Cook Children Healthcare System to demonstrate our values and achieve "Our Promise" through the implementation of process improvement initiatives and programs. The Specialist acts as an organizational process improvement champion who leads departmental and cross-functional teams through all aspects of the continuous improvement effort using Lean, Six Sigma and other effective strategies and methodologies. The Specialist facilitates the identification, understanding and improvement of process issues by using appropriate quantitative and qualitative tools. The Specialist will assist with the development and delivery of process improvement training and education to the organization. As an agent of change, the specialist will serve as a catalyst to create a culture that continuously strives for operational excellence and embraces the principles of process improvement.
Bachelor's degree in Engineering, Business, Nursing, or other clinical discipline.
Master's degree a plus.
1-3 years of proven experience in Process Improvement using Lean and Six Sigma.
Healthcare experience is a plus.
Experienced and passionate process improvement leader and educator (formal or informal), with proven problem solving experience.
Strong communication, facilitation and collaboration skills with demonstrated ability to lead multidisciplinary groups.
Trusted professional credibility and proven record of performance with basic analytical and statistical methods.
Demonstrated understanding and application of basic software: MS Word, PowerPoint, Excel, Visio and Minitab.
Licensure, Registration, and/or Certification:
Lean Six Sigma Green Belt Certification is required.
ASQ or IIE Certification is strongly preferred;
Certifications from other entities will be evaluated.
Lean Six Sigma Black Belt Certification and/or Certified Professional in Healthcare Quality (CPHQ) are preferred complements.
Cook Children's Health Care System is a not-for-profit, nationally recognized pediatric health care organization comprised of eight entities – a Medical Center, Physician Network, Home Health company, Northeast Hospital, Pediatric Surgery Center, Health Plan, Health Services Inc., and Health Foundation.Cook Children's Medical Center Based in Fort Worth, Texas, the integrated system has more than 6...0 primary and specialty care offices throughout North Texas. Its service region includes Denton, Hood, Johnson, Parker, Tarrant and Wise counties, with an additional referral area encompassing nearly half the state.Cook Children's traces its roots back to 1918, but throughout its continual change and robust growth, it still embraces an inspiring promise – to improve the health of every child in its region through the prevention and treatment of illness, disease and injury. To live up to this promise, Cook Children's combines the art of caring with the use of leading technology and extraordinary collaboration to provide exceptional care for every child, every day.History – Cook Children's has a rich history of nearly a century of caring for children.Our Promise – Knowing that every child's life is sacred, it is the promise of Cook Children's to improve the health of every child in our region through the prevention and treatment of illness, disease and injury.Companies – Based in Fort Worth, Texas, Cook Children's is a not-for-profit organization that is comprised of eight nationally recognized companies.Community Health Outreach – Cook Children's Community Health Outreach works together with over 150 partner organizations to improve the safety and health of at-risk children through education, disease and injury prevention and support.Clinical Research – Cook Children's is home to a skilled team of research-minded physicians, nurses and health care professionals and administrators who drive our commitment to excellent clinical care and the search for medical advances.Public Relations – Cook Children's Public Relations works with national and local media outlets, produces Cook Children's publications, coordinates special events and helps develop key relationships within the community.Contractor & Vendor Information – Cook Children's contractors and vendors must ensure their employees are knowledgeable about working with our organization.Sponsorship guidelines – Cook Children's sponsors a select number of events that are strongly aligned with its promise to improve the health of every child in the region through the prevention and treatment of illness, disease and injury.