Opportunities with Homecare Dimensions. For more than 20 years, Homecare Dimensions has been bringing compassionate and skilled care into the homes of patients throughout Southern Texas. Our focus on combining empathy with quality of care enables us to effectively act as a supportive partner to primary care providers. And that makes our organization a perfect fit to Optum and the UnitedHealth Group family of businesses. Career opportunities with Homecare Dimensions provide you with flexibility, autonomy and incredible support. More importantly, you'll discover the tools, resources, training and technology that only a leader like Optum can provide. Want to make a bigger difference? Join us and start doing your life's best work.SM Greets Customers / Vendors, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties. Primary Responsibilities:Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employerTakes dictation in shorthand or by machine and transcribes notes on typewriter or computer, or transcribes from voice recordingsComposes and types routine correspondenceOrganizes and maintains file system, and files correspondence and other recordsAnswers and screens manager's telephone calls, and arranges conference callsCoordinates manager's schedule and makes appointmentsGreets scheduled visitors and conducts to appropriate area or personArranges and coordinates travel schedules and reservationsConducts research, and compiles and types statistical reportsCoordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetingsMakes copies of correspondence or other printed materialsPrepares outgoing mail and correspondence, including e-mail and faxesMay have to communicate with company's customers that may be:School Age Child (6-12)Adolescent (12-18)Early Adulthood (18-44)Middle Adulthood (45-64)Late Adulthood (over 65)Participates in Improvement of Operational Performance (IOP) activitiesParticipates in traditional and e-learning programsProblem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutionsProject Management - Completes projects on time and budgetAssesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skillsCustomer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitmentsInterpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new thingsOral Communication - Speaks clearly and persuasively or negative situations and listens and gets clarification and responds well to questionsWritten Communication - Writes clearly and informatively, edits work for spelling and grammar and is able to read and interpret written informationQuality Management - Looks for ways to improve and promote quality and demonstrates accuracy and thoroughnessBusiness Acumen - Understands business implications of decisionsCost Consciousness - Works within approved budget; Conserves organizational resourcesDiversity - Demonstrates knowledge of EEO policy and shows respect and sensitivity for cultural differencesEthics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational valuesOrganizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and valuesAdaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation and is able to deal with frequent change, delays, or unexpected eventsAttendance / Punctuality - Is consistently at work and on timeDependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitmentsInitiative - Volunteers readily; undertakes self-development activities; Asks for and offers help when neededInnovation - Meets challenges with resourcefulness; Generates suggestions for improving workJudgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making processMotivation - Sets and achieves challenging goals; Measures self against standard of excellencePlanning / Organizing - Prioritizes and plans work activities; Uses time efficientlyProfessionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitmentsQuality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure qualityQuantity - Meets productivity standards; Completes work in timely mannerSafety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
Required Qualifications:High school diploma or GED or 1 - 3 months of related experience and / or training or equivalent combination of education and experienceBilingual English and Spanish ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organizationMath Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometryReasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situationsComputer Skills: Knowledge of word processing, Internet, and contact management systems Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Receptionist, entry level, clerical, front desk, operator, San Antonio, TX, Texas
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.