The Marketing Communications Specialist is responsible for supporting the Marketing and Communications activities in the CHRISTUS Santa Rosa Children's Hospital of San Antonio, which includes the acute care hospital, free-standing emergency departments, dozens of clinics and outpatient centers and many other programs and facilities.
Under the direction of the CHRISTUS Santa Rosa Marketing/Communications Director, the Specialist will support and assist with marketing and communication activities in the ministry for both new and existing services to achieve strategic growth and improve the health and wellbeing of those we serve. This position works on a variety of marketing and communication activities relative to promote, enhance and protect brand reputation and enable the organization to become the partner of choice.
The Specialist will work to fulfill expectations related to marketing, advertising, branding/signage, communications and PR tactics, including executive communications support, special events, sourcing and identifying impactful content, internal communications, internal signage and some types of physician marketing and communications support.
The Specialist is in a position to interface daily with various publics and constituents, including senior leadership at the system and market levels, community and political leaders and CHRISTUS Santa Rosa board members and Associates. The Specialist will be privy to and responsible for protecting the integrity of confidential corporate information, including strategic plans, financial information, risk management situations and patient information. The Specialist may also be called upon to speak on the ministry's behalf.
Bachelor's degree in communications, public relations, marketing, business or related field required.
Strong human relations skills with an ability to handle difficult/sensitive issues with regard to confidentiality.
Experience collaborating successfully, including excellence in customer service and customer satisfaction.
Ability to make effective presentations to various stakeholders including physicians and external constituents.
Highly organized and detail-oriented with excellent project management skills.
Excellent oral and written communication skills including creative approaches to internal and external marketing and communication platforms. Must possess a professional demeanor.
Ability to use a computer for extended periods of time, including word processing, presentation, spreadsheet, and other various programs.
Ability to work extended hours on occasion, including some weekends and evenings.
Ability to prioritize work, multitask, set priorities, create schedules and meet deadlines. Must be able to work rapidly, under pressure, and with frequent interruptions.
Ability to handle confidential information responsibly.
Familiarity with San Antonio market preferred but not required.
Three to five years of experience in marketing, corporate communications and public/media relations.
Health care experience highly preferred. Experience at an advertising or public relations agency may be helpful.
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and performance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, theref...ore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.