As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children â“ even those who may never enter our doors â“ through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
The Continuous Improvement Specialist II provides continuous improvement support to Nemours by functioning as an analyst, facilitator, consultant and/or project manager as required. This individual will work throughout the system with a broad range of stakeholder groups in clinical, operational and enterprise systems areas.
Facilitates, guides and supports enterprise, departmental, or cross-departmental continuous improvement work as directed by executive leadership. This encompasses preparation and planning for workshops and value stream/model lines, implementation, and periodic audits of the work completed.
Participates in tactical planning for the continuous improvement work to be done in concert with Nemours leadership. Develops, maintains and revises work plans as appropriate. Monitors outcomes. Integrates work with other departmental initiatives and revises as needed.
Contributes to the development of standard work.
Researches and identifies relative benchmarks to be used in the establishment of daily management measures to ensure compliance with standard work.
Assists Nemours leadership to develop proficiency in continuous improvement methodologies and approaches. Provides formal continuous improvement training as well as serving as an educational resource and consultant.
Uses knowledge of waste elimination tools and techniques to identify clinical and operational opportunities for improvement.
Serves as a preceptor resource for Nemours Continuous Improvement Specialist I's.
Assists in the development and refinement of Continuous Improvement training programs and materials.
Assures adherence to Continuous Improvement standards and methodologies across the enterprise.
Demonstrate the ability to challenge the status-quo and encourage break-through thinking to ensure Continuous Improvement principles are implemented.
1. Ability to handle various tasks simultaneously.
2. Ability to use tact, judgment and diplomacy.
3. Excellent interpersonal skills.
4. Ability to facilitate a team to defined outcomes in a timely manner.
5. Ability to prioritize, plan and execute.
6. Excellent oral and written communication skills.
7. Ability to coach and provide feedback.
8. Project management skills.
Knowledge, Formal Education, and Training
Bachelor's degree strongly preferred.
Knowledge of lean management systems, tools, and methodologies.
Five years of direct experience in lean facilitation.
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique âœBridge to a Healthy Futureâ pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.