Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Through the exceptional capabilities and caring spirit of its people, Vanderbilt University Medical Center leads in the delivery of exemplary health care, improving the lives of individuals and communities regionally, nationally and internationally. We combine transformative educational programs, compelling scientific discoveries, and distinctive personalized care to achieve this goal.
To consistently achieve excellence in medical science and health care, Vanderbilt University Medical Center Development builds relationships and encourages philanthropic contributions to directly impact today's work and to secure a strong future of service. Enthusiastic and timely support from our philanthropic partners enables the Medical Center as a nonprofit academic medical institution to excel in conducting groundbreaking research, training future leaders and providing compassionate care to patients.
The Program Manager, Digital and Direct Marketing, reports to the Director of Digital and Direct Marketing. The person filling this position is responsible for handling direct marketing campaigns for the internal VUMC groups outside the primary entities of Monroe Carell, Jr. Children's Hospital at Vanderbilt, Vanderbilt-Ingram Cancer Center, and VUMC, providing donor customer service for individual donors giving under $25,000 annually and managing special campaigns like The Big Payback and pilot projects. This role also executes the acknowledgment process for honor and memorial gifts. Additionally, this position assures administrative needs of the program are completed in an accurate and timely manner, including maintaining budget, invoice tracking, weekly appeals progress reports and monthly sustaining donors. Other projects deemed suitable for and consistent with digital and direct marketing objectives will be assigned.
· Provide project management of affinity appeals in partnership with sponsoring major gift officers. Provide technical support to assure project is implemented in time, according to budget to the agreed specifications. Communicate across teams and functions to assure and high quality product and success.
· Assure digital and direct marketing administrative requirements such as maintaining budget and invoices and tracking weekly appeals progress and monthly sustaining donors.
· Provide excellent customer service to donors inquiring about VUMC Development-related activities.
· Coordinate with VUMC Development colleagues as needed to ensure effective and accurate communication, use of content and donor outreach.
· A bachelor's degree and three years of relevant experience required.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.
Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties.
Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disea...se.
As the largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.
Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.