Summary: The Epic Web and Service Server Administrator is a critical, hands-on role that involves the installation and administration of the Epic web and service server software. The administrator performs configuration, deployment, proactive monitoring and maintenance. This role will partner with the Infrastructure, Platform and Desktop teams to optimize Epic server installation and performance. They are in charge of installing and managing the application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs, managing, system mail configuration, print queues, performing file system maintenance, installing monitoring tools, understanding performance metrics, monitoring system performance and troubleshooting issues. Other skills necessary for this role include incident\request management and the production of management and exception reports.
Expertise in the Microsoft Windows server administration
Expertise in your chosen virtualization platform such as Citrix XenServer, VMware ESXi, or Microsoft Hyper-V
Experience with hardware or software load balancing solutions such as Netscalar
Microsoft Internet Information Services (IIS) administration
Network protocols and functionality
Position requires at least 3 years of direct experience and a high school diploma or equivalent OR an Associate's Degree in IS and at least 2 years of direct experience.
BA/BS degree in IS or Business is preferred.
Licensure, Registration, and/or Certification:
Epic Client Systems Administrator (ECSA) preferred
If not currently Epic certified, musttake and pass the Epic pre-test.
Certification is required within 6 months fromemployment, including 2 test retakes.
Other recommended Epic training:
Epic Client Systems Administration - BLOB, Business Continuity Access, and Printing
Epic Client Systems Administration - Hyperspace Web, Interconnect, and System Pulse
Epic Client Systems Administration - MyChart and MyChart Mobile (recommended),
Epic Client Systems Administration - Care Everywhere (recommended),
Technical Overview of Implementation: E-learnings
Internal Number: 41130
About Cook Children's Health Care System
Cook Children's Health Care System is a not-for-profit, nationally recognized pediatric health care organization comprised of eight entities – a Medical Center, Physician Network, Home Health company, Northeast Hospital, Pediatric Surgery Center, Health Plan, Health Services Inc., and Health Foundation.Cook Children's Medical Center Based in Fort Worth, Texas, the integrated system has more than 60 primary and specialty care offices throughout North Texas. Its service region includes Denton, Hood, Johnson, Parker, Tarrant and Wise counties, with an additional referral area encompassing nearly half the state.Cook Children's traces its roots back to 1918, but throughout its continual change and robust growth, it still embraces an inspiring promise – to improve the health of every child in its region through the prevention and treatment of illness, disease and injury. To live up to this promise, Cook Children's combines the art of caring with the use of leading technology and extraordinary collaboration to provide exceptional care for every child, every day.History – Cook Children's has a rich history of nearly a century of caring for children.Our Promise – Knowing that every child's ...life is sacred, it is the promise of Cook Children's to improve the health of every child in our region through the prevention and treatment of illness, disease and injury.Companies – Based in Fort Worth, Texas, Cook Children's is a not-for-profit organization that is comprised of eight nationally recognized companies.Community Health Outreach – Cook Children's Community Health Outreach works together with over 150 partner organizations to improve the safety and health of at-risk children through education, disease and injury prevention and support.Clinical Research – Cook Children's is home to a skilled team of research-minded physicians, nurses and health care professionals and administrators who drive our commitment to excellent clinical care and the search for medical advances.Public Relations – Cook Children's Public Relations works with national and local media outlets, produces Cook Children's publications, coordinates special events and helps develop key relationships within the community.Contractor & Vendor Information – Cook Children's contractors and vendors must ensure their employees are knowledgeable about working with our organization.Sponsorship guidelines – Cook Children's sponsors a select number of events that are strongly aligned with its promise to improve the health of every child in the region through the prevention and treatment of illness, disease and injury.