The Lead position is responsible for assisting with the day to day operations of the Revenue Cycle functions with an emphasis on credits. Including but not limited to, maintaining workflow of credits team, training associates on tasks, and quality improvement.
Responsible for revenue cycle functions such as insurance and self-pay credit processing, recoups and take back processing, account review, customer service, and payment research.
Oversees adjustments, and accuracy of associates work. Monitors workflow and workqueues to ensure timely processing of accounts.
Uses knowledge of all insurance plans and contractual arrangements affecting payments, to research incomplete, incorrect or outstanding deposits, claims, and/or patient issues. Trains and coaches associates utilizing this knowledge.
Monitors and audits quality and accuracy of refunds and adjustments by performing monthly Quality Audits for all members of the team.
Trains and mentors new associates to the department. Serves as a subject matter expert and resource to answer questions within the department.
Responsible for completing and participating on special projects.
Located in Broomfield, CO.