At Cook Children's, we've made a promise to improve the health of every child in our region. All of our employees come to work every day with that promise in mind, guiding them as they help our patients and their families get better and stay healthy. We know that team members come in all shapes and sizes. That's why we search for employees who know that being a true team player means never being too big to listen to the smallest member of the team.
Cook Children's Physician Network is looking for a friendly and energetic candidate to be our Medical Receptionist. The Receptionist II is intimately involved with the operations and revenue cycle management of the clinic as it relates to providing excellent customer service, maintaining patient flow, answering phones promptly and courteously and maintaining schedules, benefit collection, charge entry, claim edits and follow-up with Payors and Guarantors, posting/editing/deleting office charges, payments and adjustments. The Receptionist II is expected to adhere to all CCPN policies. This position will provide the ability to grow with Cook Children's Physician Network as it continues to increase its medical services throughout the region.
High school graduate or equivalent.
At least two years of experience in a medical office or one year of Cook Children's Physician Network medical office experience using a modern EMR system such as Athena or comparable.
Understanding of diversified insurance plans.
Knowledge of coding and medical terminology.
Exhibit good interpersonal and communication skills.
Maturity to withstand pressure that may arise in relation to the public and physician.
Internal Number: 44856
About Cook Children's Health Care System
Cook Children's Health Care System is a not-for-profit, nationally recognized pediatric health care organization comprised of eight entities – a Medical Center, Physician Network, Home Health company, Northeast Hospital, Pediatric Surgery Center, Health Plan, Health Services Inc., and Health Foundation.Cook Children's Medical Center Based in Fort Worth, Texas, the integrated system has more than 60 primary and specialty care offices throughout North Texas. Its service region includes Denton, Hood, Johnson, Parker, Tarrant and Wise counties, with an additional referral area encompassing nearly half the state.Cook Children's traces its roots back to 1918, but throughout its continual change and robust growth, it still embraces an inspiring promise – to improve the health of every child in its region through the prevention and treatment of illness, disease and injury. To live up to this promise, Cook Children's combines the art of caring with the use of leading technology and extraordinary collaboration to provide exceptional care for every child, every day.History – Cook Children's has a rich history of nearly a century of caring for children.Our Promise – Knowing that every child's ...life is sacred, it is the promise of Cook Children's to improve the health of every child in our region through the prevention and treatment of illness, disease and injury.Companies – Based in Fort Worth, Texas, Cook Children's is a not-for-profit organization that is comprised of eight nationally recognized companies.Community Health Outreach – Cook Children's Community Health Outreach works together with over 150 partner organizations to improve the safety and health of at-risk children through education, disease and injury prevention and support.Clinical Research – Cook Children's is home to a skilled team of research-minded physicians, nurses and health care professionals and administrators who drive our commitment to excellent clinical care and the search for medical advances.Public Relations – Cook Children's Public Relations works with national and local media outlets, produces Cook Children's publications, coordinates special events and helps develop key relationships within the community.Contractor & Vendor Information – Cook Children's contractors and vendors must ensure their employees are knowledgeable about working with our organization.Sponsorship guidelines – Cook Children's sponsors a select number of events that are strongly aligned with its promise to improve the health of every child in the region through the prevention and treatment of illness, disease and injury.