AdventHealth East Orlando seeks to hire Director who will embrace our mission to extend the healing ministry of Christ.
AdventHealth East Orlando, a 293-bed full service community hospital that serves as one of Florida Hospital's seven satellite facilities, became part of the AdventHealth system in 1990. At AdventHealth East Orlando, we strive to improve our patients' quality of life through a holistic approach to health care — mind, body and spirit — while remaining at the forefront of medical innovation. During the past ten years, we've invested more than $122 million in facility improvements to serve the growing community. Among the recent additions and openings, we have an expanded emergency room, a center for Medical Simulation and Education, a Children's Emergency Center, a Renovated Cancer Institute, and a new 40-bed inpatient nursing unit. The hospital is also home to the AdventHealth Orthopaedic Institute at East Orlando as well as a comprehensive urology program.
The Director of Clinical Outcomes is a registered professional nurse with comprehensive responsibility for the assessment, problem identification, outcome identification, planning, implementation, and coordination of all processes which impact the quality and quantity of care delivered to the patients of specific age groups identified by the standards of care. The Director assures evaluation of clinical care processes and patient outcomes and directs plans that lead to consistent positive patient outcomes. The Director provides leadership in the delivery of care and nursing practice both in the clinical unit and the organization. The Director communicates with all levels of clinical staff, interdisciplinary teams, executive leaders, and other stakeholders to drive accountability and consistency. This leader is a collaborator with strong emotional intelligence and directs the overall nursing care delivery and clinical performance, ensuring standardization of practice and alignment with organizational strategies. The Director of Clinical outcomes drives performance metrics, analyzes data trends, and coaches nursing teams to improve performance. This leader is involved in all state and federal regulatory compliance requirements and visits. The Director evaluates current programs, leads improvement strategies, and develops business plans that optimize performance. Informs and advises the region/corporate and campus leaders by participating in applicable committees/taskforces as needed. The Director acts as an advocate for the protections and rights of individuals, families, communities, populations, healthcare providers, nursing, other professions, institutions, and organizations, especially related to health and safety. The Director accepts organizational accountability for services provided to recipients and participates in planning the success of patient experience and outstanding customer service activities. The Director promotes a learning environment that is open, respectful, and promotes the sharing of expertise to promote the benefits of health outcomes. The Director develops both unit activities that support the elements of extending excellence. Has knowledge of and adheres to the AdventHealth Corporate Compliance Plan, related practice standards such as the ANA Code of Ethics, the ANA Scope and Standard for Nursing Practice, State Board of Nursing Practice Act, the AONE Nurse Executive Competencies, and the rules and regulations of all applicable local, state, and federal agencies and accrediting bodies. In addition, the Director actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Effective oral and written communication skills, with the ability to lead teams through process changes and sustainment.
Effective computer skills, particularly Microsoft Office Outlook, Word, Excel
Competency in personal leadership abilities
Ability to develop and mentor others to their optimum levels of skill and professionalism
Business and human resources skills as they relate to assigned areas of service
Competency regarding communication and relationship building
Leadership skills through timely, appropriate decisions and organizational ability with appropriate priority setting.
Knowledge of regulatory standards (CMS, OSHA, Specialty Standards) (Preferred)
Change Management training(Preferred)
Bachelor's degree in Nursing (BSN) or relevant field
Master's degree in Nursing or relevant field (Preferred)
Five (5) years' experience in nursing
Two (2) years' experience in leadership roles in a comparable health care entity
Experience in the clinical setting related to area(s) of specialty
Licensure, Certification, or Registration Required:
Current valid state of Florida or multi state license as a Registered Nurse
Demonstrates through behavior AdventHealth's Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization's Performance Excellence Program.
Demonstrates, through behavior, AdventHealth Orlando's service standards.
SCOPE OF RESPONSIBILITY: Direct operational responsibility for the oversight and evaluation of clinical outcomes and clinical process measures for standardization working with staff and leaders for consistent positive patient outcomes. Drives performance metrics, analyzes data trends, and coaches nursing teams to improve performance. Engage campus nursing staff and leadership to be accountable for high quality practice. Manages all campus performance improvement activities related to clinical outcomes. Develop and/or conducts PRC (Performance Review Committees) as needed. Responsible for the successful implementation and sustainment of processes in patient care areas that support clinical teams to be able to deliver high quality, compassionate care. Collaborates with ACS team on a regular basis to ensure strategies are aligned. Provides support to the clinical team for implementation and deployment of projects.
COMPLIANCE/REGULATORY RESPONSIBILITY: Direct accountable for assuring compliance with state and federal regulatory bodies. Provides evidence of performance with DNV and other regulatory requirements. Operationalizes and assures compliance with Centers for Medicare and Medicaid (CMS), Occupational Safety and Health Administration (OSHA), Center for Disease and Prevention (CDC) and Patient Safety regulations at the campus level. Adheres to applicable practice standards that relate to their area of specialty. Direct responsibility for state and regulatory readiness and Leads and coordinates all campus regulatory agency visits (planned and unplanned).
OPERATING & CAPITAL BUDGET/FINANCIAL RESPONSIBILITY: Analyzes financial statements, manages financial resources, and educates team members on financial implications of patient care decisions. Reads and interprets benchmarking, financial, and occupancy data.
STRATEGIC PLANNING RESPONSIBILITY: Effectively communicates strategic plans with patients, families, employees, physicians and other department leaders. Accomplishes objectives, celebrates successes, and communicates a shared vision for the organization.
PERFORMANCE IMPROVEMENT RESPONSIBILITY: Evaluates current programs, leads improvement strategies, and develops business plans that optimize performance. Collaborates with campus leaders and stakeholders to assist departments in assuring teams have the resources needed to deliver care. Appropriately escalates needs to campus leadership. Administrative analysis of care delivery to ensure efficiency and affordability. Acts as a change agent, utilizing change theory to plan for the implementation of organizational change, supports staff during the change, and adapts leadership style to the situations of the change.
COMMUNITY RELATIONS RESPONSIBILITY: N/A
STAFFING/LABOR/SUPERVISORY RESPONSIBILITY: Provides feedback, instructions, and developmental guidance to help others excel in their current or future job responsibilities. Allocates decision making authority and/or task responsibility to appropriate levels of leadership to maximize the organization's and individual's effectiveness. Creates an environment in which others are setting expectations and holding each other accountable; professional and personal growth is an expectation.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Director opportunity with AdventHealth East Orlando and apply online today.
Director , Clinical Outcomes, Nursing Administration, East Orlando
We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.