D uties of a Senior Administrative Assistant may include the following but are not limited to:
Answering high volume phones, making appointments, and checking in patients
Insurance authorizations for audio and speech
Patient complaint resolution
Outside purchasing requisitions and credit card orders
Monitoring food and supplies for swallowing evaluations and order when needed
Managing front desk coverage with requests for vacation and call ins
Ensuring front desk staff are performing responsibilities and following P&P
Order tracheoesophageal prosthesis and keeping track of money spent - informing Department Head and Purchasing if additional funding needs to be added to the requisitions
Cochlear implant surgery authorizations - send medical documentation to the CI Company and F/U to ensure approval prior to surgery - s cheduling mappings post-surgery
Cochlear implant upgrade authorizations - writing a letter of medical necessity and forwarding information to the company
Monthly and quarterly statistics for speech and audio for Vizient
Update Speech and Hearing website
Update all speech and hearing forms
Speech and audio forms replenished in clinic, front desk and waiting room area
Ensure that wait room is clean and organized
Annual update of policies and procedures on line
Annual property control equipment update
Annual chemical inventory update
Management of the speech therapy schedule including obtaining authorizations and monitor NS/CS rate for speech therapy
Enter in Cerner approved time off and reschedule patients
Enter and submit status change forms
Master appointment schedule changes
Participation in quality improvement and dashboards - includes analyzing data
Schedule interviews for students and candidates for positions
Required Qualifications : Associate's degree and at least 4 years of relevant experience in a medical office answering high volume phones, making appointments, triaging calls, and insurance authorizations or a Bachelor's degree and at least 1 year of relevant experience in a medical office answering high volume phones, making appointments, triaging calls, and insurance authorizations. Relevant experience must include direct patient contact and some dealings with physicians and their staff.
Preferred Qualifications: 1 or more years of medical office supervisory experience. 2 or more years of experience performing higher level office tasks such as managing staff activities, purchasing medical supplies, data entry for statistical analysis. Proficiency in Microsoft PowerPoint. Bilingual in English and Spanish. Experience training staff in a high volume phone office.
Special Notes: The Search Committee will begin the review of applications on 5/22/2019.
Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions are subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
The selected candidate must successfull y clear a background investigation. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services (The hiring department will be responsible for any fee incurred for examination), submit (3) written references, and provide a copy of any required New York State license(s)/certificate(s). Please be advised that failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
About Stony Brook Medicine:
The best ideas in medicine start with the best people. At Stony Brook Medicine, our highest calling is to put the power of ideas to work in our patients' lives. Stony Brook Medicine integrates and elevates all of our health-related initiatives: education, research and patient care. Stony Brook Medicine is Long Island's premier academic medical center. With 603 beds, we serve as the region's only tertiary care center and Level 1 Trauma Center, and are home to the Stony Brook Heart Institute, Stony Brook Cancer Center, Stony Brook Children's Hospital, Stony Brook Neurosciences Institute, and Stony Brook Digestive Disorders Institute. We also encompass Suffolk County's only Level 4 Regional Perinatal Center, state-designated AIDS Center, state-designated Comprehensive Psychiatric Emergency Program, state-designated Burn Center, the Christopher Pendergast ALS Center of Excellence, and Kidney Transplant Center. It is home of the nation's first Pediatric Multiple Sclerosis Center.
Stony Brook University is an Affirmative Action/Equal Opportunity employer. We are committed to the creation of a diverse and inclusive campus climate. We encourage protected veterans, individuals with disabilities, women and minorities to apply.
This function/position has been designated as
Internal Number: 1901633
About Stony Brook University
FROM ITS BEGINNINGS A HALF-CENTURY AGO, STONY BROOK UNIVERSITY HAS BEEN CHARACTERIZED by innovation, energy and progress, transforming the lives of people who earn degrees, work and make groundbreaking discoveries here. A dramatic trajectory of growth has turned what was once a small teacher preparation college into an internationally recognized research institution that is changing the world.