As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
The Practice Transformation Specialist (PTS) position resides within the Department of Population Health Management, Value Based Services Organization (VBSO). The PTS is responsible for a deep understanding of Patient Centered Medical Home (PCMH) model of care, National Committee for Quality Assurance (NCQA) requirements and supports the practices in meeting and maintaining identified quality and efficiency standards. The role, working closely with the Quality Improvement (QI) Specialist, will identify opportunities and practice trends and scale best practices and standards across primary care sites in collaboration with VBSO leadership.
The associate will participate in multi-disciplinary teams to monitor practice and provider progress with identified performance metrics and standards. Additionally, he or she will analyze performance reports to inform the decision-making process regarding program/initiative implementation. Actual implementation will occur while working closely with the QI Specialist and VBSO leadership. Collaborates with the VBSO leadership to enhance the training experience and identify adoption and optimization strategies in order to achieve expected outcomes. Participates in proactive communication and problem solving with the practice for efficient and effective progression of initiatives.
The associate will assist in the development of provider education and support resources necessary for practice transformation. He or she will provide feedback to and collaborate with the Electronic Health Record and analytics teams to ensure that reports are accurate, meaningful, and actionable. Acts as a consultant to such practices to assist in restructuring clinical and business workflows to optimize the implementation of HIT in these offices. Finally, they will assist providers in the use of population health management tools (i.e. Healthy Planet).
Exemplify Nemours Standards of Behavior & Core Values in all interactions
Highly organized and self-motivated individual
Expertise in continuous improvement (CI) methods and strategies
Understanding of population health management and supporting tools
Patient-centered communication skills
Ability to work independently, as well as work cohesively in a team environment, both leading work and supporting work that others lead
Build & sustain collaborative relationships
Basic data collection and analysis
Bachelor's Degree required
Master’s Degree Preferred
3+ years of relevant work experience in provider education and healthcare quality improvement; Master’s degree equivalent to 1-year experience.
NCQA Certified Content Expert preferred
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.