In collaboration with department leadership and relevant clinical disciplines, the Child Life Services Supervisor will develop and oversee daily operations, programming and child life services for pediatric patients at MSK. The Supervisor remains current, creating and sustaining programs to reduce stress, increase adaptive coping and support developmental integrity in an emotionally and physically safe environment.
The CLS Supervisor will directly supervise staff and volunteers, managing the recreation and child life services provided. Serve as a highly visible liaison, collaborating and coordinating with internal and external clinical and non-clinical resources.
Lead and serve as central point of coordination for the pediatric child life and recreation program at MSK. Collaborate with administration and with internal and external entities to facilitate development and execution.
Supervise staff, interns and volunteers responsible for day to day needs of programs and spaces. Supervise daily maintenance of all pediatric recreation spaces on the 9th floor platform and within the institution.
Develop and oversee budget, managing purchases, supplies and equipment inventory.
Develop and maintain mechanisms for ongoing input and response to meet the needs of the patient population.
Provide continuous assessment and creates appropriate responses for improved outcomes for the patient and family.
Develop metrics for outcome measurement and improvement. Work collaboratively with the Patient Experience Coordinator to identify opportunities and affect meaningful change.
Hire, train and supervise program staff and interns. Monitor and evaluate performance, providing guidance, feedback and opportunities for development.
Train and supervise Child Life interns, MSK volunteers and community-based program staff and provide orientation program and evaluation process. Seres as liaison to Department of Volunteer Services and other external organizations providing services to pediatric patients.
Participate in ongoing educational opportunities and conferences, both internal and external to the organization.
Participate as key member of the psychosocial team, serving as child life expert for families and the institution in designing and developing patient and family resources utilizing best evidence based practice in the psychosocial support of children, teens, young adults and families within the healthcare environment.
Supervise, design and execute routine and special programs, activities and events (group and individual) in recognition of developmental needs, and promote socialization and normalcy of children during hospitalization and outpatient care.
Oversee the development, coordination and execution of special events for all pediatric patient populations.
Responsible for the overall monitoring of the pediatric recreation spaces and offices to ensure a safe, clean, and visually pleasing environment and to ensure compliance with code requirements, universal and pediatric specific.
Oversee maintenance of a clean and safe work environment in accordance with all infection control and safety policies and guidelines.
Ensure maintenance of program equipment and inventory of resources, identifying needs in a timely fashion.
Licensed Child Life Specialist, certification required
Bachelors degree required in Child Life, Human Development, Psychology
4-7 years of experience in multidisciplinary hospital setting with demonstrated leadership competencies and independent program related responsibilities
Masters degree in Child life or related field strongly preferred
Internal Number: 2019-33154
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.