This position will serve as the administrative leader of the Pediatric Service Line Management Team. This role, in partnership with Medical Directors and Nursing Leadership, is expected to establish collaborative relationships with partner stakeholders to drive operational excellence and develop the Pediatric Service Line. Executes strategies to improve outcomes, enhance and grow new programs, and improve the patient experience. Oversees the delivery of services to ensure the highest quality, safety and care combined with the best experience for our patients and their families. In partnership with the Sparrow / Michigan Medicine Pediatric Joint Venture Board, establishes and achieves the annual goals relating to people, service, quality and growth.
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
Working collaboratively with colleagues across the system, the candidate selected will:
Manage all aspects of the Sparrow / Michigan Medicine Pediatric Service Line, including strategic partnerships with external stakeholders
Work with Joint Venture Management Team and Medical Director Leadership to develop the Joint Clinical Council
Achieve successful, clinical, financial and operational outcomes.
Link system services and expand pediatric service line points of access.
Design and provide strategic growth plans, service enhancements, program expansion and community engagement activities.
Provide direction and oversight for the establishment and execution of strategic and operational plans to include marketing initiatives, quality measures, standards of practice and patient care, and regulatory and accreditation.
Participates with leaders from the medical staff, management, and clinical areas in planning, prioritizing, promoting and conducting organization-wide performance assessment and improvement activities.
Manages people resources including development of leadership team.
Have broad understanding of medical and surgical pediatric programs and program development.
Enhance key pediatric service line programs across the system.
Grow the average annual total pediatric revenue and contribution margin.
Offer thought leadership for growth-oriented business plans for pediatric service line.
Recommend and implement approved strategies to grow or maintain pediatric inpatient and outpatient volume.
Identify pediatric specialty gaps and create recruitment and succession plans as needed.
Must be able to collaborate and develop relationships with physician leaders.
Strengthen relationships with referring and pediatric physicians across the system to support a network of coordinated patient care.
Achieve nationally recognized quality and safety metrics.
Support all system areas in achieving team member, physician and patient satisfaction goals.
Participate in the development of an integrated care delivery system and ensure compliance with chronic care, complex care and discharge planning processes.
Promote a culture of continuous learning and discovery.
*If coming from a clinical background, must maintain current licensure, certification, or registration
*Minimum seven years progressive leadership experience. *Experience in the pediatric service line preferred *Experience in program development and growth, as well as process and quality improvement preferred
*Master’s degree in Healthcare, Business Administration, Nursing or relevant clinical field.
Specialized Knowledge and Skills
*Ability to work in a highly matrixed environment. *Strong problem solving and critical thinking skills. *Demonstrated success in pediatric strategy. *Possesses oral and written communication skills, organizational skills, attention to detail, computer skills and ability to multi-task *Must have excellent customer service and follow-through. *Demonstrated successful achievement of system goals, financial acumen and inter facility collaboration in support of Sparrow Strategy. * Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.