The Financial Specialist 2 is responsible for delivering exceptional patient experience by working with patient's parents and insurance providers to ensure the financial security of accounts within the NICU ( neonatal intensive care unit ) .
- Verifies and enters insurance information and authorization/referral requirements. - Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services - Provides excellent service by identifying customer needs and fulfilling customer expectations. - Completes work assignments within established quality standards. - Applies knowledge of organizational revenue cycle to achieve key performance indicators. - Contributes to fullest potential to achieve team goals. - Identifies, analyzes, and effectively solves problems. - Communicates effectively with various audiences using the most appropriate method for the situation. - Manages completion of work assignments based on priority and due dates. - Contributes to a safe patient care environment. - Obtains authorizations on urgent admissions of patients who have been admitted to the hospital without any insurance for financial assistance. -To obtain Medicaid applications on any patients that case management is referring for LTC or Disability.
Working Hours: 8.5 hour shift and can start anytime between 9-11am; Monday - Friday with rotating Saturdays (probably every 8 weeks and will have the Friday off of your working Saturday week)
Internal Number: 48326BR
About Inova Health System
Inova is a global leader in personalized health, which leverages precision medicine to predict, prevent and treat disease, enabling individuals to live longer, healthier lives. At Inova, we serve more than two million people each year from throughout the Washington, DC, metro area and beyond. Inova's mission is to improve the health of the diverse community it serves through excellence in patient care, education and research. At Inova, more than 16,000 employees demonstrate their commitment every day to providing the community with expert, world-class, compassionate patient care.