University of Michigan Congenital Heart Center (U-M CHC) is one of the largest and best congenital heart programs nationally. From diagnosis and medical management of common cardiac disorders to application of the most complex and innovative therapies available, our specialists are committed to providing the most advanced, evidence based care for infants, children and adolescents with all form of congenital and acquired heart disease, as well as for adults with congenital heart disease.
We are committed to comprehensive, multidisciplinary and expert care of all forms of congenital and pediatric-acquired heart disease across the continuum of life through:
Provide financial support to the division of Pediatric Cardiology.
Utilize discretion and appropriate judgement regarding sensitive and/or confidential matters.
Coordinate and obtain necessary paperwork including insurance information, authorizations and referrals for the Cardiac Cath and Electrophysiology Labs using the MiChart system. Coordinate incoming procedure approvals with insurance carriers and PCP offices.
Register patient demographics including insurance using the MiChart system. Contact families with self pay to coordinate options with social work and the patient financial counseling team.
Verify patient insurance coverage and obtain referrals or authorizations for diagnostic studies and procedures for outpatient services, by contacting insurance carriers and primary care physician offices.
Provide excellent customer service in a fast paced working environment.
Special projects as assigned by the Clinical Manager and Division Administrator and/or Division Director.
High School diploma and considerable progressively responsible administrative experience.
At least 6 months proficiency in MiChart registration and insurance verification and at least 1 year experience obtaining prior authorizations and referrals in a specialty care setting.
Excellent computer knowledge along with exceptional written and/or verbal skills.
Excellent organizational skills and the ability to successfully complete multiple tasks within an established timeline.
Must be able to work independently as well as within a team.
Working experience with Microsoft Word, Excel, MiChart and Microsoft Outlook. Familiarity with the clinical setting and medical terminology.
Work experience in a cardiology or pediatric medical office, inpatient unit or customer service setting is highly desired.
Experience with managed care contracts, insurance billing and authorization requirements.
Hours are Monday thru Friday 8:00am to 5:00pm with some flexibility.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 176378
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.