Summary: Emerging IT professional within the DesktopEngineering family developing and applying technical expertise in one or moreIT disciplines that support Cook Children's technical infrastructure. Jobs inthis family are responsible for developing, testing, maintaining, installing,and/or deploying technologies. In addition, they are responsible for theestablishment, development, and promotion of standard architectures, as well ashardware and software components. This role provides consulting services toapplication development teams and/or customers regarding technologies and theapplication of specific technology standards. Disciplines for this jobdescription include: Supporting desktop and laptop Windows based operatingsystems, computer hardware troubleshooting, application monitoring and support,system based monitoring utilizing respective enterprise level monitoring tools,Microsoft Office and Exchange troubleshooting, active directory group policyand security troubleshooting, system imaging utilizing enterprise level tools,network and telecommunications tier-1 level troubleshooting.
Position requires at least 3 years of direct experience anda high school diploma or equivalent OR an Associate's Degree in IS and at least2 years of direct experience.