Summary: Jobs in this family are responsible fordeveloping, testing, maintaining, installing, and/or deploying of applicationsand related information technologies. In addition, they are responsible for theestablishment, development, and promotion of standard architectures, as well ashardware and software components. This role provides consulting servicesregarding how to integrate information technologies into clinical and businessprocesses and the effective application of industry and organizationaltechnology standards.
This position is an emerging information technologyprofessional within the Systems Analyst family. This position participates inthe implementation, testing, installation and support of clinical and businessapplications. Expected activities include but are not limited to:
Will be responsible for Eligibility & Enrollmentadministration along with CRM administration.
Modification of applications as needed to meet userrequirements.
Definition and development of reports.
Participation in application upgrades, resolution ofproblems and issues associated with installed applications and relatedinformation technologies, diagnosis of failures encountered in applicationsoftware and related technologies and quality control of all applicationimplementations/enhancements prior to release to customers.
Maintains an awareness of vendor and industrydevelopments/plans in area(s) of responsibility.
Communication and documentation of all relevant items andactivities.
Tapestry certification in Eligibility & Enrollmentand/or CRM highly preferred.
Health Plan and State Medicaid experience preferred.
Position requires at least 3 years of direct experience anda high school diploma or equivalent. A BA/BS degree in IS or Business ispreferred.
May have an equivalent combination of education and/orexperience in lieu of education and/or experience stated above.
Relevant Information Technology certifications preferred.
Epic certification is required within 6 months fromemployment, including 2 test retakes.