The Manager of Child and Family Life Services is responsible for the creating a welcoming, stress reducing environment and the delivery of high quality, comprehensive supportive services to children and families at OHSU and Doernbecher Childrens Hospital. Through direct clinical supervision, program administration and leadership this position manages specially trained staff to provide care and support designed to meet the unique needs of children and families as they cope with illness, injury, treatment, hospitalization and the overall healthcare experience. Will create implement and evaluate the Child & Family Life program.
Key Responsibilities & Performance Standards
% Of duties
Essential Function (Yes/No)
Child Life and Family Resource Leadership
Manages and leads all child and family life services and included programs like art therapy, pet therapy, patient media program, DCH volunteer program and all patient and family advisory functions within DCH
Directs the creation, implementation, evaluation and improvement of Child and Family Life services across the continuum of care for children and families served by OHSU
Oversees relationship building with families, family partnership agreements, follow-up services, and goal setting of program and families.
Coordinates the selection, orientation, supervision, performance management and ongoing professional development of the Child Life staff, interns, students and volunteers.
Provides oversight for Child and Family Life services that are developmentally appropriate, psychosocially sound and family centered.
Develops and implements policies and procedures that guide and support the provisions of services: ensures that policies and procedures are in alignment with regulatory requirements.
Clinically cover for staff when appropriate
Education & Outreach
Provides education in regards to the child and familys adaptation to the health care experience and collaborates with the patient care team on appropriate interventions.
Provide routine, robust clinical supervision for child life staff, interns, medical and clinical staff, volunteers, etc
Develops events to promote Child and Family Life Services
Collaborates with the Volunteer manager in selecting, orienting, training, and supervising of volunteers assigned to department.
Support the Hospital School Program as sponsored by Multnomah Education Service District
Oversees and supports the Advisory Council activities, including:
Development of effective strategies for engagement and appropriate intervention/support
Recruitment of Advisors
Training, supervision and providing feedback
Analyzes data for trends, patterns and needs of family outcome data for monthly reports, parent training, and advocacy activities.
Maintain clinical competency through education and continuing professional development
3. Financial & Resource Utilization
Projects annual budget requests and justifications, coordinates program purchases, and monitors monthly financial statements from both hospital and foundation accounts.
Collaborates with Foundation leadership for fund allocation and potential program development and fund raising.
Acknowledge gifts and donations
Maintain positive community awareness and act as a liaison to community
Lead grant writing and new program development to expand child life support
Evaluates, determines and requisitions suitable/cost effective equipment and materials.
Manages ongoing physical donations to DCH and Child Life program, effectively utilizing space and resources
Advocates and facilitates improvements and ongoing maintenance of pediatric play spaces and waiting areas to promote child and family friendly environments
4. SUPERVISORY RESPONSIBILITIES:
Number of employees this position supervises:
employees, 11.0 FTE
Job titles of employees supervised: Child Life staff (AFSCME)
FISCAL RESPONSIBILITIES: Select the item below that most closely matches the level of supervisory and fiscal responsibility:
Monitors expenditures against departmental budget; prepares necessary documentation for supervisor review/approval; tabulates budgetary data, calculates figures, and checks for accuracy.
Analyzes departmental budgetary data, verifies figures, and develops budget proposals; recommends allocation of budgetary funds.
Masters in Child Life, Child Development, Recreation Therapy or health related field.
3 years leadership and/or supervisor experience
3 years of progressively responsible experience in a related pediatric health care field and setting required.
Thorough understanding and awareness of hospitalized/ ill children's developmental processes.
Ability to make independent decisions, analyze situations, solve complex problems. Proficient in software applications.
Child Life Certification required.
Primarily indoor office environment; requires work hours beyond standard office hours as needed and occasional local or national travel.
Ability to sit for long periods of time in an office environment or meeting setting; ability to be move about between meetings and across campus; and ability to lift and carry 20 pounds.
Must be ale to preform the essential functionsof the position with or without accommodation
National or State Certification in Recreation Therapy
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or email@example.com.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm