Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Neurology, Division of Pediatric and Developmental Neurology. The position is located at the St. Louis Children's Hospital. This position is for the Medical School Campus.
The position is responsible for providing clinical assistance and supervision of clinical operations staff in an effective and efficient manner to ensure quality care is provided and department clinical expectations are met for the Neuro Diagnostic Center.
PRIMARY DUTIES AND RESPONSIBILITIES:
Aligns with the Department of Neurology’s mission, vision, and service culture by demonstrating a high commitment to service excellence, professionalism, and quality through all interactions with faculty, staff, referring physicians, patients and their families.
Leads by example and provides assistance/coverage in all areas of the clinical setting to ensure safe/efficient care and everyday service excellence for the patients, families, providers and provider teams.��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������
Continuously evaluates employee performance. Monitors employee absences (i.e. illnesses), as well as receives and approves vacation requests. Determines appropriate clinical coverage/employee shift changes. Addresses & resolves personnel issues.
Maintains job descriptions and conducts annual performance evaluations.
Hires employees & orients new staff.
Monitors and ensures compliance for annual staff skills training.� Organizes educational opportunities, regular staff meetings and in services.
Collaborates with the Clinic Manager and Clinic Administrator on maintaining clinical and staff policies and procedures on an annual basis.
Assists with development, quality improvements, service excellence initiatives, and team building.
Assists with development and implementation of annual operational objectives and performance targets for clinical performance indicators.
Orders disposable/small laboratory equipment, hospital linens, and supplies.
Arranges for maintenance and repair of EMG equipment.
Performs other duties as assigned.
Equivalent of a high school diploma.
Five years of related experience.
If order entry in the electronic medical record is part of the job’s responsibilities, Registered/Certified Medical Assistant or successfully achieve a medical assistant registration/certification or pass the assessment-based recognition (ABR) exam within six months of hire date (or within a shorter time frame if noted by hiring manager).
Some college education.
Medical background in a clinical area.
Three to four years of supervisor experience.
Ability to work very closely with physicians, clinical/nursing staff and administrative personnel.
Ability to be self-motivated, as well as have very strong analytical, interpersonal, organizational and telephone/writing skills.
Ability to participate as a team member.
Ability to understand, organize, and create processes related to clinical care, administration, and finances.
Ability to develop, implement, and monitor metrics for successful activities.
Ability to organize time, work independently, and manage and supervise staff on a daily basis.
Ability to communicate effectively at all levels and work in a dynamic team-oriented environment.
Strong communication and leadership skills.
The hiring range for this position is $43,326 - $54,205 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.