The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
The SCCA House Supervisor (HS) is responsible for ensuring that departments are staffed in accordance with established guidelines, with quality, patient safety and fiduciary expectations in mind. The HS acts as the single point of contact for physicians, departments, nursing and administrative management team, to assist in the timely and accurate placement of patients, and all aspects of patient movement and coordination of care.
The House Supervisor is also responsible for coordinating patient transfers & admissions to the SCCA hospital, University of Washington Medical Center (UWMC), or Seattle Childrens Hospital (SCH). The HS oversees the work of the Transition Coordinator(s) to achieve these goals. The HS works closely with the Administrator On-Call (AOC) to appropriately navigate both routine and unexpected situations that can affect patients or staff.
Directs and supervises the Department Coordinator to implement and adjust staffing plans
In coordination with clinical units, deploys and manages resource nurses and staff to units in need of additional staffing
Works closely with clinic leaders to reallocate staff resources to best meet the needs of the clinic, when necessary and appropriate
Authority and accountability over adherence to staffing policies on all units
Coordinate with charge nurses and clinical leaders to deploy Resource RNs to departments in need of supplemental staffing
Aides in development of charge nurses competencies in determining appropriate and cost-effective staffing
Continuously monitors daily operations integrating data from electronic systems, personal communication, and physical unit round to assure patient care effectiveness, efficiency and satisfaction
Rounding routinely 1-2 times per shift
Assists staff to understand a more global perspective in decision making
Ability to serve as a clinical and administrative coach to assist staff in identifying problems and evaluating patient/family care
Actively Participate in DOSH meetings; holds attendees accountable to staffing guidelines and insures collaborative approach to staffing decisions; intervenes with solutions to resolve challenges
Provides leadership for effective communication and collaboration between disparate stakeholders to achieve the common goal of safe, high quality patient care
Coordinates interdepartmental efforts to facilitate a safe environment for patients, visitors, and staff. Evaluates each situation and implements emergency responses as appropriate
Leads SCCA clinic-wide wide patient flow meeting with charge nurses and central staffing office to expedite patient placement and ensure appropriate staffing levels
Maintains ongoing communication with all units, including UWMC and SCH
Establishes strong collaborative relationships with charge nurses and nurse managers/ managers in each department and with key physicians and APPs
Reviews patient flow data for upcoming one to two weeks and plans for anticipated census in collaboration with Unit leadership
Has authority and accountability to validate personnel decisions when workload targets are either +/-. These would include most efficient and cost effective use of:
Per diem personnel
On Call personnel
Accountable for appropriate use of financial resources including staffing resources
Accountable in ensuring adherence to organizational programs and/or initiatives designed to maximize the return on organization financial resources through improvements and service delivery, reduction in expenses, and/or optimization of revenue
General Job Responsibilities:
Collaborates with the Administrator on Call in a timely manner of potential disasters or safety issues
Assumes leadership role in protecting patients, families, visitors and staff when actual unsafe situations are identified
Responds to and effectively manages patient complaints that are escalated to the House Supervisor
Participates in quality improvement projects that affect patient flow and staffing
Participates as member of various Code response teams and demonstrates effective leadership performing defined response roles
Role-models family centered approach to care
Role-models collaboration and teamwork to facilitate decision making
Exhibits strong interpersonal skills and proven conflict resolution skills
Creates and fosters a working environment that promotes effective communication, collaboration, creativity and optimal productivity
Maintains clinical knowledge in oncology nursing
Uses clinical judgment and collaborative skills to make decisions in the best interest of the patient
Supports the purpose and vision of the SCCA
Bachelor of Science in Nursing required
Current State of Washington Registered Nurse Licensure
Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years
Experience in one or more areas of medical surgical or critical care nursing
Able to communicate effectively both verbally and in writing
Proficient computer knowledge and skills with all systems and existing technology relating to staffing and patient flow. Ability to adapt to changing technology requirements.
Charge RN experience
Oncology experience in an ambulatory setting
At least 5 years of nursing experience
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at email@example.com or by calling 206-667-4700.
At Fred Hutchinson Cancer Research Center, teams of world-renowned scientists and humanitarians work together to prevent, diagnose and treat cancer, HIV/AIDS and other diseases. Researchers are discovering new ways to detect cancers earlier, improve treatments, and learn how to prevent cancers from growing. Although Fred Hutchinson opened its doors in 1975, its history began about 20 years before that. In 1962 Fred Hutchinson envisioned a center devoted to studying cancer, a disease that took his brother’s life. Today Fred Hutchinson is contributing to the next waves of breakthrough treatments and prevention strategies. Fred Hutchinson collaborates with the Seattle Cancer Alliance, the National Cancer Institute, and the University of Washington.