W e are searching for an Operations Manager to lead our Wound Care team at Lakeland Regional Health. You will be reporting to the LRH Physician Group Director of Operations, an operations manager of an LRH ambulatory physician practice is a dynamic and multifaceted role that is defined in this Job Description. The individual contributes to the strategic planning process, and attainment of goals/visions of the organization. The individual fulfilling this role must be able to manage efficiently the people, processes, and technology of the physician practice. They must be competent in employee onboarding, relationship management, performance management, lean management, and presentation skills. They must also be proficient in analyzing metrics as it pertains to the practice and make decisions that optimize outcomes, efficiencies, and profits. If you have a Bachelor's Degree, three years of leadership experience in healthcare and would like to learn more apply today or send your resume to Christine.Charlier@myLRH.org.
Who are we?
Since our beginnings as Morrell Memorial Hospital, Lakeland Regional Health has provided more than a century of service to Lakeland and all communities across Central Florida. For the last 100 years, we have honored traditions, planned for the future and delivered healthcare our patients can count on. As a catalyst for community health, not-for-profit Lakeland Regional Health is reaching beyond our hospital walls to promote wellness, education and discovery in new places and new ways, providing a wide range of inpatient and outpatient healthcare services at our Medical Center, Hollis Cancer Center and outpatient care locations. Today, we are transforming healthcare and receiving national recognition. Our exceptional medical staff, nurses and team are inspired and ready to help make positive, lasting improvements in the health of those we serve. With more than 5,300 team members, each individual we employ brings a variety of talents, skills and experiences to the table. At Lakeland Regional Health, we foster an environment where a diversity of opinions with our team is encouraged and important. Further, each team member plays an integral role in the experience and care that patients and their families receive. We create a Culture of Relationships and Caring in all that we do. We care for patients and families, for self, for others and the community with deep compassion and mindfulness. We share a deep commitment of time, passion, education and understanding and believe it is the best way to provide care. We actively invest in advancing our team members' career, personal and financial health in exceptional ways. We create a healthy workplace culture for our team by providing great benefits offerings and wellness programs, diversity and inclusion initiatives, professional development opportunities and an environment that promotes shared accountability. Forbes recognized our outstanding workplace on its 2016 and 2015 lists of America's Best Employers. We also rank on the 2017, 2016 and 2015 Becker's Hospital Review's lists of "150 Great Places to Work in Healthcare." Gallup chose us in both 2015 and 2014 as one of just 40 or less organizations worldwide to receive its Great Workplace Award. The American Hospital Association honored Lakeland Regional Health with Most Wired status four times in the last five years. Our nursing team was among the first departments at Lakeland Regional Health to adopt Dr. Joanne Duffy's Quality-Caring Model(c) as our professional practice model. That model of care is now reflected in all our departments. By following Dr. Duffy's eight caring factors of mutual problem solving, healing environment, attentive reassurance, human respect, encouraging manner, appreciation of unique meaning, affiliation needs and basic human needs, our team is able to provide exceptional, individualized care to our patients, families and team members.
Our competitive benefits include a robust tuition reimbursement program, retirement plans, paid time off and a comprehensive health and benefit plan. Health insurance benefits include no-co-pays and low premiums. To view a complete list of benefits we offer, please view our Total Rewards Summary.
About Our Hospital
Founded in 1916 as Morrell Memorial Hospital, our 849-bed, comprehensive tertiary referral hospital operates a Level II Trauma Center, a Level II Neonatal Intensive Care Unit and the nation's busiest single-site Emergency Department.
Our Medical Center handles over 2,100 trauma visits annually and holds accreditations for its Advanced Primary Stroke Center and Chest Pain Center. Three hybrid operating rooms and a catheterization lab offer patients the least invasive surgeries possible and enhanced safety.
Our hospital has received national recognition for our outstanding work, processes and technology. Our Emergency Department has earned the 2014 Innovation of the Year from the Florida Hospital Association and the 2014 EmCare Genesis Cup Award. Lakeland Regional Health has been named a Most Wired hospital four times, twice earning Most Wired Advanced status, from the American Hospital Association's Health Forum.
In 2015, the state-of-the-art, 32-bed Bannasch Institute for Advanced Rehabilitation Medicine opened on the Medical Center Campus to provide evidence-based, innovative inpatient therapeutic rehabilitation services designed to dramatically improve patient outcomes.
The single largest expansion project on the Medical Center Campus, the Carol Jenkins Barnett Pavilion for Women and Children, opened on June 2, 2018. The Pavilion is designed to deliver clinical excellence and family-centered care for children and women of all ages, using best practices and state-of-the-art technology while offering privacy, comfort and elegance that redefines personalized care.
About Our Primary and Specialty Care
As a catalyst for community health, we are reaching beyond our hospital walls to promote wellness, education and discovery in new places and new ways. Our Lakeland Regional Health physicians, nurses, clinicians and team members are inspired and ready to help make positive, lasting improvements in the health of those we serve. With over 21 specialties and a robust team of Primary and Family Care practitioners, we are uniquely positioned to provide compassionate and expert care to those in our community.
Lakeland Regional Health is transforming healthcare and receiving national recognition for this important work. Our national honors and recognitions include Innovation of the Year in Patient Care from the Florida Hospital Association, Most Wired Advanced designations by the American Hospital Association, "A" Safety Ratings by the Leapfrog Group, Great Workplace Award from Gallup and America's Best Mid-Size Employers from Forbes.
Lakeland Regional Heath Promises
It's your health. It's your choice. It's our Promise.
We Promise to treasure, nurture and inspire ourselves, our team, our patients and families, and our community. Because we know that strong relationships are essential to provide exceptional care.
We Promise to deliver nationally recognized healthcare, strengthen the healthiest community in Florida and advance the future of healthcare.
We Promise to care for you in new places and new ways, offering more services outside our hospital walls and closer to your home.
And because promises are personal, we Promise to focus on your health, not just when there's an urgent medical need, but for a lifetime of wellness.
We deliver the best outcomes and safest care by placing people at the heart of all we do. We improve lives every day by promoting wellness, education and discovery.
Together, our Promise is YOUR HEALTH(r).
Internal Number: 7315
About Lakeland Regional Health
Lakeland Regional Health is committed to providing patient-focused, health care services while continuing to improve the quality of care to our patients, families, guests and physicians.