This position is responsible for recruiting primary care pediatric practices to participate in activities to improve their operational systems, as well as managing the project goals and activities associated with the program, helping the offices improve the quality of care.
Primary Responsibilities Include:
* Establish sound working relationship and cooperative arrangements with practice teams. Meets with practice teams (i.e. physician, nurse, administrator, office manager) to describe program activities, confirm participation and train staff in processes. Assists with coaching support and data collection to ensure quality improvements for the practices. Coach practice teams through quality improvement process, help set AIMS/goals, establish measures and PDSA cycles, collect data, create run charts/dashboards, send run charts back to practice teams to inform process change, serve as primary contact for providing or collecting any necessary missing data needed to fulfill accurate and complete data collection and reporting.
* Follow up with practice teams to problem-solve and provide support with frequency and type of follow up as determined by practice's participation level . Conduct observations of team process, conduct chart review, conduct interventions as needed (e.g. communications and conflict management skills), maintain notes and data for project, and provide resources/tools to practice teams.
* Attend National Improvement Partnership Network conference calls and meetings. Collaborate with other Improvement Partnerships, attend webinars, trainings, Grand Rounds appropriate to work duties. Attend informational health fairs and conferences. Provide resources about CHIP INParent Consultant. Mentor and train family leaders in our state, including Title V Family Delegate.
* Recruit practices to participate in program activities by showing them the benefits of the success of their practices.
* Provide general program assistance to CHIP IN Executive Leadership. Includes tasks related to the organization development of CHIP IN, including assistance on communication materials, taking meeting minutes at selected meetings, etc.
Bachelor's degree and six months of related experience.
Experience with children with special health care needs. Ability to effectively communicate and exchange information. Knowledge of implementation science and quality improvement methods, including PDSA cycles, LEAN Methodology, etc. Knowledge of Microsoft Work, Excel, Access, PowerPoint, Outlook. Knowledge of community resources, family/provider partnerships, and maternal and child health/child development.
Salary Plan: PAO
Salary Grade: 2AD
Job Function: Finance
This posting is scheduled to close at 11:59pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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