The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
The Oncology Product Sales and Fitter is responsible for providing sales assistance to customers, assisting with merchandising, stocking and receiving inventory, and many oncology related product sales and consultations. This employee will receive and enter inventory into our Point of Sale (POS) system, contribute to marketing efforts, open and close store, process sales transactions, direct the work of volunteers and assist customers with products. This employee will also fit patients (once certified as a mastectomy fitter, CMF, and trained as a compression fitter) for mastectomy and compression products, canes and wigs, including preparing all documentation required for the medical record and regulatory requirements.
Shift Schedule: Monday and Friday 10:30am-6pm and one Saturday per month 10am 3pm; weeks not working on Saturday position will work THursday 10:30am-6pm. Total 20 hours per week.
Receives inventory into our POS system ordering, sourcing, tagging, stocking, inventory management and transferring product
Processes sales transactions assists customers, accepts payment, refunds, and exchanges. Includes opening and closing of store and till reconciliation and deposits into safe.
Create merchandising and product displays, both in-store and at off-site events assisting with marketing goods and services
Direct the work of volunteer staff during shifts assigning projects and ensuring tasks are complete and accurate
Assist with fittings as permissible via training and competence wigs, canes, compression products and documentation of customer/patient files
Contribute to department performance improvement efforts
Patient fittings: compression, mastectomy, cane, wig, etc. including documentation and patient file creation and maintenance related to insurance, provider communication and products
Submits Medicare claims via third party vendor
High school diploma or equivalent
Minimum of two years of retail sales experience
Proficiency using a cash register/point of sale system
Ability to provide exceptional customer service both in person, written correspondence and via telephone communications
Ability to be sensitive to volunteer, customer and patient needs
Comfort working with patients in various stages of treatment
Ability to accurately and efficiently enter data into various platforms (Microsoft office suite and databases)
Certified Mastectomy Fitter (CMF) and/or willingness to be trained and certified within 6 months of hire
Quickbooks Point of Sale experience
Experience in fitting mastectomy and compression garments, bras and wigs
Our Commitment to Diversity
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at firstname.lastname@example.org or by calling 206-667-4700.
The Seattle Cancer Care Alliance was incorporated in 1998 as a separate, jointly governed non-profit that included the cancer programs of three partners. Seattle Cancer Care Alliance is a cancer treatment center that unites doctors from Fred Hutchison Cancer Research Center, University of Washington Medical Center, and Seattle Children’s. The purpose of this organization is to provide state-of the-art patient and family centered care; support the conduct of cancer clinical research and education; enhance access to improved cancer interventions; and advance the standard of cancer care regionally and beyond. The Seattle Cancer Care Alliance is the only NCI-designated comprehensive cancer center in the Northwest, and according to the National Cancer Data Base, Seattle Cancer Care Alliance patients in general have better survival rates than patients treated at other cancer treatment centers.