Position provides support for all Care Management Department functions which include utilization management, case management, population health management and service coordination.
High School graduate minimum.
Associate Degree preferred but not required.
Three years' experience in a managed care or medical office environment.
Spanish proficiency (verbal, reading and written) - must pass Spanish proficiency testing.
Strong verbal and written communication skills.
Strong customer service skills, strong phone skills.
Familiarity with basic medical terminology and ICD-9 and CPT coding.
Personal computer skills.
Expertise with various software applications/databases (i.e., Microsoft Office).
Highly organized, ability to prioritize, and demonstrate problem solving skills.
Ability to work autonomously with minimal supervision.
Internal Number: 38739
About Cook Children's Health Care System
Cook Children's Health Care System embraces an inspiring Promise – to improve the health of every child in our region through the prevention and treatment of illness, disease and injury. Based in Fort Worth, Texas, we’re proud of our long and rich tradition of serving our community.