We are a local, non-profit managed care company that cares about the community we serve. Our health plan offers coverage through the Texas CHIP, STAR, and STAR Kids Medicaid programs to more than 130,000 members in the 6-county Tarrant service area (Tarrant, Johnson, Denton, Parker, Hood, and Wise. We offer quality, affordable plans for low-income pregnant women and families with children, including those with significant medical complexity. Our network includes thousands of doctors, clinics, hospitals, and specialty service providers. Our member and provider satisfaction scores demonstrate our commitment to elevating every experience for our members, providers and staff.
Provide support for all Care Management Department functions including health education and care coordination services for CCHP members. This position also provides call issue escalation for CCHP members or providers, manages a case load of members with low to moderate health complexity or may provide support for Team Lead duties, during the Team Lead’s absence.
High school diploma or equivalent required
Bachelor of Social Work preferred
Certified Community Health Worker required
Five years' experience in a managed care or medical office/hospital environment
Spanish proficiency (verbal, reading and written) - must pass Spanish proficiency testing
Superior verbal and written communication including motivational interviewing and adult learning principles
Familiarity with basic medical terminology and ICD-9 and CPT coding
Personal computer skills
Expertise with various software applications/databases (i.e., Microsoft Office)
Highly organized, ability to prioritize, and demonstrate complex problem solving skills
Ability to work autonomously with minimal supervision
Demonstrated care coordination concepts
Licensed Bachelor Social Work preferred
Certified Community Health Worker
***This position is located in Fort Worth, Texas***
About Fort Worth?
Fort Worth is a thriving city full of today's modern amenities, while keeping its small-town feel.
You will find:
Top-rated public and private schools.
Five world-class museums
A lively and entertainment packed downtown.
Many family-friendly annual events.
World-class performance arts.
Upscale, eclectic boutiques and other unique shop located downtown
A top-ranked zoo by Family Life magazine, Los Angeles Times and USA Today, plus a nature center and botanic garden.
Amazing resources are available in a city with an affordable cost of living
Internal Number: 50365-42907
About Cook Children's Health Care System
Cook Children's Health Care System embraces an inspiring Promise – to improve the health of every child in our region through the prevention and treatment of illness, disease and injury. Based in Fort Worth, Texas, we’re proud of our long and rich tradition of serving our community.