Penn State Health Milton S. Hershey Medical Center
Work Type: Full Time
Shift: Days Hours: Days
P enn State Health is a multi-hospital health system serving patients and communities across central Pennsylvania. The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, Penn State Cancer Institute, and Penn State Health Rehabilitation Hospital (jointly owned with Select Medical), based in Hershey, PA, Penn State Health St. Joseph Medical Center in Reading, PA, as well as more than 1,300 physicians and direct care providers at 78 medical office locations.
T hrough our core values of Respect, Integrity, Teamwork and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, continuing education and career growth.
The Medical Office Associate provides front office support to the clinical operations team, and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Our MOA's routinely answer phone calls and provide assistance to patient inquiries. Must be detail oriented with excellent interpersonal and customer service skills. The Medical Office Associate works under the daily supervision of the Practice Site Manager and/or assigned staff.
M INIMUM QUALIFICATIONS:
High School Diploma or equivalent required
K NOWLEDGE, SKILLS, & ABILITIES:
Basic computer skills
E xcellent interpersonal skills
A bility to effectively interact with a variety of staff and patients
A bility to operate a personal computer and general office equipment
A bility to maintain effective working relationship with other employees
A bility to solve problems, or seek assistance from supervisor when necessary
P REFERRED QUALIFICATIONS:
6 months of customer service experience preferred
M edical Office experience preferred
I n addition to a rewarding career, we also offer great benefits including but not limited to:
P aid Time Off and Personal Time
M edical Benefits (No waiting period)
D ental and Vision Benefits
P enn State University Tuition Assistance (Full-Time Employees)
E lder Care/Child Care Resources
L ife Insurance
C ompany Sponsored 401K
I f chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday - Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
Union: Non Bargained
Internal Number: 19429
About Penn State Health
At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.