Responsible for direction and coordination of the personnel in Clinical Laboratory services. Activities included are performance of chemical, microscopic and bacteriologic tests performed in the laboratory to obtain data for use in diagnosis and treatment of diseases. Ensures that services are of the best quality, are cost contained and are carried out in an expeditious manner. Responsible for recognizing results or problems that require referral to the laboratory pathologist. Maintains performance improvement activities within the department and participates in CQI activities. Formulates budget. Maintains effective physician and intradepartmental relations. Age groups that are served by this position include neonates, infants, pediatrics, adolescents, adults and adult geriatrics.

• Manages and directs the department�s administrative and financial functions.
• Prepares and is accountable for departmental operating budgets and the capital budget.
• Evaluates personnel in accordance with performance standards in biochemistry, microbiology, hematology, serology, and blood bank.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Addresses complaints regarding laboratory functions and works with supervisors to resolve the complaints.
• Designs lab requisitions and coordinates improvements in laboratory reporting systems; serves as liaison with Information Management Services as it pertains to clinical laboratories.
• Attends and participates in administrative and other meetings, as appropriate.
• Maintains established hospital and departmental policies, procedures and objectives; maintains the department�s continuous quality improvement, safety, environmental and infection control and compliance with requirements of accreditation and regulatory agencies.
• Assists with care and maintenance of department equipment and supplies; develops an inventory system; oversees cost control measures in the utilization of department supplies, materials, equipment and personnel.
• Is responsible for the preparation of reports, payroll records and other statistical data as required.
• Directs the department�s continuing education programs; directs the in-house meetings on a monthly basis.
• Establishes and monitors criteria for the immediate notification of the practitioner responsible for the patient, when critical limits of specified test results are exceeded; implements corrective actions as required.
• Is accessible to the Laboratory staff for consultation as needed.
• Maintains contact with physicians to solicit appropriate input; identified problems are addressed in a timely manner.
• Maintains an approved policy and procedure manual that is available to all personnel.
• Provides effective direction and policy interpretation to personnel in managing their own work; offers advice in handling special operational matters and administrative concerns.
• Employs a general supervisor to provide on-site supervision of high complexity tests in accordance with applicable regulations.
• Responsible for the laboratory enrollment in an approved proficiency testing program for all tests performed. This includes:
• Proficiency testing samples are tested as required.
• The test results are returned within specific time limits that the proficiency testing program dictates.
• All Laboratory staff will review the proficiency testing reports and evaluate the Laboratory�s performance.
• Responsible for identifying any problems that require corrective action.
• Responsible for implementing an approved corrective action plan when any proficiency testing result is found to be unacceptable.

• Adheres to dress code, appearance is neat and clean.
• Completes annual education requirements.
• Maintains regulatory requirements, including all state, federal and JCAHO regulations.
• Maintains and ensures patient confidentiality at all times.
• Reports to work on time and as scheduled.
• Wears identification while on duty.
• Attends annual review and performs departmental inservices.
• Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff.
• Represents the organization in a positive and professional manner.
• Attends committee, CQI and management meetings, as appropriate.
• Resolves personnel concerns at the departmental level, utilizing the grievance process as required.
• Ensures compliance with policies and procedures regarding department operations, fire, safety and infection control
• Effectively and consistently communicates administrative directive to personnel and encourages interactive departmental meetings and discussions.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department.

• Bachelor's degree in Medical Technology or related Health Science Specialty. Meets CLIA requirements for General Supervisor
• Preferred: Masters in Allied Health Specialty or Health Administration or Business.
• 5 years of progressive management experience in an acute care facility.
• Preferred: Lab Director experience
• Registered in accordance with an approved certifying agency (ASCP, NCA, AMT or equivalent). Licensure, as required by State law.

• Able to communicate effectively in English, both verbally and in writing.
• Additional languages preferred.

• Basic computer knowledge.

• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.