We have an exciting opportunity to join our team as a Central Processing Clerk.
In this role, the successful candidate is responsible for performing a number of complex tasks relating to the processing of specimens, the dissemination of results, and the support of the other functions of the department. May be assigned the responsibility of supervising a shift, in the absence of the supervisor of that shift.
Performs other duties as assigned.
Perform routine support functions. Performs duties of shift supervisor in his/her absence. Clears jams and re-stock paper in copy machines. Replenishes CPA supplies (gloves etc) on a daily basis. Performs support functions unique to shift (computer backup, blood collection tasks etc).
Provides maintenance and support of the L.I.S. Does the routine maintenance of the L.I.S peripheral devices. Fixes or reports printer problems. Monitors ADT Log and resolves or reports all related problems. Unlocks patient names from the locktable and do patient merges. Replaces ribbons and restock paper on the High speed printers and replace labels on the Label printers.
Provides Customer Service to laboratory and medical staff. Answers telephones promptly and converses in a courteous and professional manner. Responds promptly to laboratory and medical staff who come to the CPA.. Provides information to inquiries from the medical staff. Fax results to physicians offices or other institutions after following the protocol for protecting the confidentiality of the information. Responds promptly to requests to make tests Stat or to add test to an order that was already received.
Investigates and troubleshoots problem specimens. Notifies areas of specimens not labeled, incorrectly collected or with names that do not match the transmittal or manual requisition and follows-up to assure timely response. Thoroughly investigates problem to obtain optimum solution. Assists laboratory staff with CPA related specimen problems. Documents all specimen problems on the Problem Specimen Form clearly and completely. Notifies supervisor of problem specimens. Keeps abreast of all procedure changes and implements accordingly to assure work accuracy and quality.
Sorts, processes and distributes specimens. Sorts,racks and accessions specimens according to established procedures, making sure that special comments and instructions are observed. Processes Stats and specimens with time-sensitive protocols in a timely manner. Labels specimens correctly with barcode labels and delivers specimens and labels to the appropriate laboratory. Orders uncoded tests and tests from manual requisitions, on the L.I.S. Registers patients and orders tests on the Epic System the L.I.S.
Collects specimens from The pneumatic tube system or delivery person.Verifies that each specimen is accompanied by transmittal or manual requisition.Verifies that each specimen is properly collected. Verifies that specimen has label with name and medical record number. Verifies that the information on the label matches that on the transmittal or requisition and that the information ont he transmittal is complete and accurate.
High School Diploma or the equivalent.
Good communication and interpersonal skills.
Knowledge of typing.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.