Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. We've united under a common goal: Make health care easier, so life can be better. It's a lofty goal, but it's one we're committed to seeing through. Do you like the idea of making a positive change in people's lives - and your own? If so, this could be the perfect opportunity for you. Apply now.
Banner San Tan Orthopedics is an energetic, busy clinic, serving a vast age range of patients from pediatric to geriatric. We strive to provide a customer obsessed environment and provide excellent patient care from phones to discharge. We are staffed with 2 surgeons, 2 Physician Assistants, and numerous other high achieving staff. Due to success within the community, our practice continues to grow with the expansion of adding providers and staff in every aspect of orthopedic needs for our patients. Our patients come to us from all over the east valley and we pride ourselves on the relationship we have with primary care physicians in and outside of the Banner Health system. Banner as an organization is constantly striving to improve the work environment and how we provide care to our community.
Banner strives to push boundaries, challenge the norm, and come up with ways to make health care easy for our patients and for our staff. If you are looking to be challenged, work with a large team that is focused on getting the absolute best results for patients, then Banner San Tan Orthopedics is just the place to start or continue your journey in healthcare. As a Procedure Scheduler , you will be using your skills with scheduling, prior auths, insurance verifications, patient care, and multi-tasking, to work with 2 very busy surgeons. A career with Banner is great if you are just starting out, or have many years' experience. Everyone at Banner contributes to our patients lives! Our team is like a family and we help one another, empower one another to make decisions, and encourage natural talents so each member can grow.
Schedule is Mon- Fri 8a-5p
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Loveland, Colo. and Torrington, Wyo., to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
POSITION SUMMARY This position is located in a medical clinic or physician's practice and coordinates the scheduling of appointments for physicians in the practice or surgical procedures, diagnostic tests, physical therapy, pain management, and other special tests as directed by physicians. This position is also responsible for obtaining necessary authorizations, pre-certifications and/or referrals.
CORE FUNCTIONS 1. Provides customer service for patients, families, hospital scheduling departments, and other physician's offices. Acts as a resource to resolve room availability conflicts.
2. Receives physician's orders and completes patient registration. Obtains necessary authorizations, pre-certifications and/or referrals. Works closely with the billing department to ensure accurate coding for all charges.
3. Schedules and re-schedules patients as necessary. Confirms patient's appointments for the following days and informs patients of physician's orders or special instructions prior to appointment or procedure.
4. Answers incoming calls, which may include screening calls, taking messages and providing information to patients, physicians, providers, hospitals and staff. Documents correspondence in the patient's medical record. Updates demographic and insurance information in the practice management system.
5. Assists physicians in examination room when required. Assists front office in answering phones, scheduling appointments, taking messages, prescription refills, locating information and other related duties when necessary.
6. May have supervisory accountability and/or provide direction to support staff.
7. This position has the responsibility of assuring efficient scheduling and workflow of the operation while maintaining outstanding customer relations. Interacts with patients, physicians, third party payers, vendors, registration and central scheduling staff, medical records, billing, and clinical staff.
High school diploma/GED or equivalent working knowledge.
The position requires skills normally gained with 2 years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills.
Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling. Employees working at Banner MD Anderson or BUMC-P Whole Health Counseling must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments.
Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health.
Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible.
The size, success and growth of our system provide you with the stability and options to pursue your desired career path.
Competitive compensation and comprehensive benefits offer you options to complement your unique needs.