Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.
Job Title: Health Center Administrator
Job Code: 5049
Pay Target: G2
Supervisory Responsibility: Yes
General Description of the Job Class
Level I: Provide overall administrative direction and oversight for policies, procedures and programs of a single-specialty ambulatory clinic/practice at a single site with visit volumes less than 30,000 annually.
Level II: Provide overall administrative direction and oversight for policies, procedures and programs of a large, complex, multi-discipline ambulatory clinic/practice at: a single site with visit volumes of at least 30,000 annually OR two smaller, single-specialty sites.
Level III: Provide overall administrative direction and oversight for policies, procedures and programs of multiple ambulatory clinics/practices at: two or more multi-disciplinary sites OR three or more single-specialty sites.
Duties and Responsibilities of this Level
Level I Provide administrative direction and coordination in the formulation, interpretation and administration of current and long-range policies, procedures and programs of a single-specialty ambulatory clinic/practice at a single site. Establish schedules, task assignments and allocation of manpower, space and equipment to ensure conformance with departmental commitments. Determine fiscal requirements, make projections and prepare the budget; monitor, verify and reconcile expenditure of budgeted funds; prepare financial statements reflecting status of programs and activities; ensure compliance with University policies and procedures. Maintain liaison with all levels of administration, physicians and outside organizations to coordinate clinic/practice business, accomplish directives and to facilitate the resolution of problems. Direct the compilation of and/or prepare operational and financial reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions. Develop operating policies and procedures for the Health Center; conduct meetings with subordinates to ensure compliance with established practices; implement new policies and keep employees abreast of current changes and standards. Represent the assigned Health Center in meetings, conferences and maintenance activities within ambulatory clinical operations. Assume accountability for achievement of balanced scorecard targets. Direct and coordinate various personnel functions including, but not limited to: hiring, performance appraisals, promotions, transfers and vacation schedules. Perform other related duties incidental to the work described herein.
Level II assumes the same types of duties, but with responsibility for a large, complex, multi-discipline ambulatory clinic/practice at a single site.
Level III assumes the same types of duties, but with responsibility for multiple ambulatory clinics/practices at two or more sites. Will also serve as a preceptor and/or mentor for other HCAs and managers.
Perform other related duties incidental to the work described herein.
Required Minimum Qualifications
Work requires a general business background generally equivalent to a bachelor's degree in a business or healthcare-related field.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Work requires 3 years related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions.
Work requires 5 years related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions.
Degrees, Licensure, and/or Certification: N/A
Knowledge, Skills, and Abilities:
DUKE ACCOUNTING SYSTEM
DUKE PERSONNEL POLICIES
Distinguishing Characteristics of this Level
Job Code: 00005049 HEALTH CENTER ADMINISTRATOR Job Level: G2
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