Summary The Guest Relations Specialist is responsible for providing a welcoming presence and excellent service to patients, families, visitors, and staff through the information we impart, and the personal attention we give each guest. As a Family Support Services staff member, the Guest Relations Specialist will demonstrate a commitment to Cook Children’s Health Care System Operating Values, as follows, integrating them into each job function. Live quality while improving efficiency. Challenge the status quo by allowing innovation to be integrated into daily work. Think creatively, plan analytically and then act decisively. Communicate in an open, respectful, timely and effective manner. E
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