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Credit & Refund Specialist
Summary The Credit & Refund Specialist is responsible for facilitating resolution of a high volume of credit balances and refunds through attention to detail, problem-solving initiative, and dedication to efficient services for patients and insurance companies. Conducts research of various payer contracts to determine appropriate reimbursement amounts, providing adequate documentation, and processing refunds, transferring balances and completing contractual adjustments.The Cook Children’s Cash Management, Customer Service and Document Control departments function as a part of a Single Billing Office (SBO) that supports all of Cook Ch
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