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Cook Children's Health Care System

Allen, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Prosper, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Mansfield, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

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Cook Children's Health Care System

Fort Worth, Texas

Cook Children's Health Care System Logo
Cook Children's Health Care System

Fort Worth, Texas

Cook Children's Health Care System Logo
Cook Children's Health Care System

Fort Worth, Texas

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Manager, Call Center Operations (Health Plan)
Summary Responsible for leading a multi-functional Call Center by utilizing excellent in-depth knowledge of all Cook Children’s Health Plan (CCHP) Managed Care Programs and aligning all of the Call Center’s Policies and Procedures with CCHP’s company objectives. Uses various metrics to ensure that the Call Center is knowledgeable in all programs offered by CCHP to answer all types of Member and Provider inquiries. Supports overall project management efforts, scheduling needs, and implements changes to ensure the continuous success of the Call Center. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities and activities may


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