Cook Children’s Health Plan provides essential coverage to low-income people who qualify for government-sponsored programs such as Medicaid and the Children’s Health Insurance Program (CHIP). The Health Plan is a managed care organization established by Cook Children’s Health Care System in 1998 to help provide health insurance benefits to underinsured and uninsured children within our community. We've grown to more than 103,000 members, including children and expectant mothers who are eligible for CHIP or Medicaid coverage.
The Behavioral Health (BH) Service Coordinator is responsible for performing service coordination activities within their scope of licensure for members with behavioral health, co-occurring behavioral and physical health, and/or substance use disorder needs. The BH Service Coordinator enables Cook Children’s Health Plan members with chronic conditions or complex needs to achieve an optimal level of health and independence through advocacy, assessment, planning, communication, education, resource management, care coordination, collaboration, and service facilitation.
Education & Experience:
Requires Masters of the Arts (MA) or Masters of the Sciences (MS) in Social Work and/or Behavioral/Mental health or related field.
Minimum of three to five (3-5) years direct care clinical experience in case management, service coordination, or population health with a broad range of knowledge regarding Serious Mental Illness (SMI) and Serious Emotional Disturbance (SED).
Knowledge of assisting with complex psychiatric/substance use disorder cases and discharge planning.
Service Coordination or Managed Care Organization experience preferred.
Must exhibit strong skills in the following areas:
Experience working with children, adolescents and adults who are diagnosed with behavioral health disorder and substance use disorders including but not limited to Bipolar Disorder, Schizophrenia, Major Depression, Borderline Personality Disorder, Oppositional Defiant Disorder, Anxiety Disorder and other related areas .
Experience in motivational interviewing techniques preferred
Oral and written communication;
Organization and time management;
Proficiency in Microsoft Office and internet/web navigation
Proficiency in navigating Electronic Medical Record
Ability to work independently & remotely upon orientation completion
Licensure, Registration, and/or Certification:
Current unrestricted State License required such as Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Master Social Work (LMSW) or Licensed Marriage and Family Therapist (LMFT).
Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
Cook Children's Health Care System embraces an inspiring Promise – to improve the health of every child in our region through the prevention and treatment of illness, disease and injury. Based in Fort Worth, Texas, we’re proud of our long and rich tradition of serving our community.