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Details
Posted: 19-Jan-23
Location: Cincinnati, Ohio
Salary: Open
Categories:
Operations
Internal Number: 137201
Data center operations refer to the workflow and processes that are performed within a data center. This includes computing and non-computing processes that are specific to a data center facility ordata center environment. Data center operations include all automated and manual processes essential to keep the data center operational.
REPRESENTATIVE RESPONSIBILITIES
Perform report processing & distribution for multiple applications. Provide afterhours support for hospital pagers. Complete system tape backup processes & offsite rotations when required. Ensure security processes are followed by anyone that enters the data center. Ensure the work performed in the data center maintains system uptime & the integrity of the facility. Follow established processes to validate the Pharmacy faxes are transmitted or take the proper corrective action. Responsible for all Data Center computer hardware installs & de-installations. Monitor system interfaces & take the proper corrective action following established processes. Monitor the data center environmental infrastructure & work with the building engineers to correct any issues.
Ensure functional area provides outstanding end-user support, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other functional areas to ensure customer-centered incident management and support. Adhere to and promote continual adoption of change management policies and procedures. Model outstanding customer services behavior, including timely and effective follow-up with customers.
Working cooperatively with others to achieve group goals; proactively adjusting one's style and efforts to complement those of others on the team; being pleasant, agreeable, and easy to work with; valuing group success as much or more than individual success.
Qualifications
EDUCATION/EXPERIENCE
Required:
Preferred:
Unique Skills:
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).
About Cincinnati Children's Hospital Medical Center
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better, and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
More Jobs from This Employer
https://careers.childrenshospitals.net/jobs/18073384/computer-operator-ii
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