Processes medical documentation for office visit and follow-up with patient when required.
Serves as receptionist, conducts patient check-in, registration, collects fee for service/co-payments, and verifies referrals, insurance data, patient’s address & other pertinent information.
Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests.
Enters electronic order for lab, x-ray and medication/prescriptions for provider review and approval in electronic medical record.
Process refills as directed by provider and written protocols.
Minimum Job Requirements
Medical Assistant Certification or Diploma/Certificate of completion from an accredited Medical Assistant program (OR) Prior Medical Assistant experience in a physician practice with the ability to produce a Medical Assistant Certification within 6 months of hire (OR) Prior Medical Assistant experience in a physician practice and enrolled in a Medical Assistant training program with the ability to produce a Diploma/Certificate from an accredited Medical Assistant program within 6 months of hire
American Heart Association BLS - maintain active and in good standing throughout employment
Knowledge, Skills, and Abilities
High School education or equivalent preferred.
Ability to communicate verbally and in writing.
Basic computer and math skills.
Excellent patient management, customer service, and interpersonal skills.
2-4 Years physician office experience preferred.
2-4 years of coordinating clinical care for patients preferred.
Nicklaus Children’s Health System, is the region’s only healthcare system exclusively for children. In addition to Nicklaus Children’s Hospital and a growing number of outpatient centers located throughout the tri-county area, the health system includes Nicklaus Children’s Hospital Foundation, the organization’s fundraising arm; Nicklaus Children's Pediatric Specialists, a nonprofit physician practice subsidiary; a management services organization, and an ambulatory surgery center. Our vision is to be where the children are. Ultimately, this means being there through all stages of health and life, both physically and emotionally. To be a trusted partner to children and their families, not only in times of illness, but throughout their life journey. Our mission is to inspire hope and promote lifelong health by providing the best care to every child.