Patient Services Rep II in Philadelphia, PA for Nemours

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Patient Services Rep II

Job Description Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records. ESSENTIAL RESPONSIBILITIES 1. Receive patients in a professional and caring manner. 2. Gather and update information regarding demographics and insurance in a respectful and confidential fashion. 3. Schedule and confirm appointments. 4. Obtain authorization and pre-certification. 5. Document and follow up on referrals. 6. Document and follow up on no-shows and cancelations. 7. Answer telephone using proper phone etiquette and d

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