Full Time
40 Hours/Week
Monday - Friday, 8:00am - 4:30pm
On-Call Rotation Required

Remote, Onsite Per Business Need (Every Other Week for Trainings) 

Summary:

The Applications Trainer is responsible for building, testing, and maintaining the training environment and delivering end-user training and support.  

Responsibilities:

1. Helps develop and maintain training materials, including but not limited to scripts and scenarios, and training schedules for applications that may be assigned.
2. Primary responsibility will be to deliver end-user training and support, using training materials and procedures that have been developed.
3. Participates in workflow design and system build in order to gain an in-depth knowledge of the why the system is built, complete with functionality and workflows.
4. Responsible for trouble shooting issues and questions and escalate immediately those which can be resolved to the Applications Solutions Analyst/ Lead Applications Solutions Analyst
5. Analyzes new functionality to identify educational needs/training methodologies and identify ways to make improvements in the education/training plans.
6. Serves as a training support contact between vendors, Application Solutions Analysts, and super-end users.
7. Other duties as required.

Other information:

Technical Expertise

Full Time

FTE: 1.000000

Status: Remote

About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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